Membership Manager – Private Club
The First Group · Abu Dhabi
Job description
About the role
The Royal Stables Private Members Club in Abu Dhabi is looking for a Membership Manager to expand and nurture its exclusive membership community. You will be responsible for delivering a premium experience that drives acquisition, retention and member satisfaction.
Key responsibilities
- Develop and execute membership acquisition, retention and engagement strategies.
- Manage the full member lifecycle—from onboarding and renewals to ongoing engagement.
- Coordinate exclusive events, activities and experiences for members.
- Maintain accurate membership records, reports and performance data.
- Collaborate with operations, equestrian, hospitality and marketing teams to ensure a seamless member experience.
- Handle member enquiries, feedback and service recovery professionally.
- Track membership revenue, targets, renewals and growth opportunities.
- Identify new membership opportunities through market research and networking.
- Create personalised communication plans and develop benefits, privileges and loyalty initiatives.
- Prepare regular performance reports and support annual budget forecasting.
Required profile
- Proven experience in membership or client relationship management, preferably within hospitality or private clubs.
- Strong interpersonal skills with the ability to build trust with VIP clients and partners.
- Professional, discreet and service‑oriented mindset.
- Excellent organisational and analytical abilities.
Required skills
What we offer
- Opportunity to shape a high‑end membership program in a prestigious club.
- Collaborative environment with industry veterans.
- Competitive compensation package.
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Published 4 weeks ago
Expires 1 month from now
45 views · 0 interested
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The First Group
Abu Dhabi