Office Manager

About the role

The Office Manager provides comprehensive administrative, organizational and communication support to managers and teams, ensuring daily business operations are executed accurately, efficiently and professionally. Acting as an organizational anchor, the role enables managers to focus on core responsibilities while maintaining continuity, confidentiality and structure across administrative processes.

Key responsibilities

• Administrative & Documentation Support – Prepare, process and archive correspondence, reports and official documents; maintain accurate records and filing systems; draft standard letters, reports and presentations; ensure compliance with administrative procedures and safeguard confidentiality.
• Agenda, Meeting & Planning Support – Manage calendars, appointments and meeting schedules; coordinate meeting logistics, facilities and participants; prepare agendas, presentations, minutes and supporting documentation; monitor follow‑up actions and track decisions.
• Communication & Coordination – Serve as first point of contact for internal and external stakeholders; receive, filter and distribute communications; coordinate information flow between departments and external parties; handle inquiries professionally and maintain positive relationships.
• Organizational Support – Arrange business travel and event logistics; support team planning and operational activities; assist with onboarding and practical arrangements for new employees; facilitate smooth day‑to‑day office operations for senior management.
• Continuous Improvement – Identify inefficiencies in administrative processes; propose workflow and system improvements; contribute to standardisation initiatives and support implementation of best practices.

Required profile

• Education: Bachelor’s degree in Business Administration, Office Administration, Management or a related field, or an equivalent combination of education and relevant experience.
• Experience: Several years of experience in secretarial, executive support, office administration or management support roles, including supporting senior leaders and handling multiple priorities while maintaining high standards of quality and confidentiality.