Officer - Driver Training

About the role

Cars Taxi is looking for an Officer - Training to make sure new staff are competent and confident in their roles, as required by regulatory bodies, and can integrate into the company. The role covers induction training for new drivers, validation of learning, remedial training for existing drivers and keeping training records up to date.

Key responsibilities

• Deliver in-house induction training for new drivers according to the training plan, in line with regulatory requirements
• Validate learning with various assessment models and Kabi Learn
• Run remedial training courses for existing drivers to change behaviour
• Maintain training records for reporting and audit
• Keep training materials aligned with current QHSE data
• Work with trainees and stakeholders to monitor transfer of learning
• Act as project team member or lead projects within the department
• Partner with location trainers so they are confident driving to different locations and using built-in navigation tools
• Collaborate with training coordinators to ensure compliance with all requirements
• Champion new learning interventions based on KPI trends and conduct post-training observations

Required profile

• Bachelor's degree; Train the Trainer certification preferred
• 5 to 8 years of taxi industry or training experience in a similar role (driver training or driving instructor)
• Knowledge of adult learning principles, the taxi industry and location awareness
• English proficient; Urdu, Hindi and Arabic desirable
• Positive, professional, agile and innovative attitude

Required skills

• Training material design and development
• Training delivery and communication
• Good computer literacy
• Intermediate Excel, MS Forms and OneDrive; advanced PowerPoint, Word and Outlook; LMS (an added advantage)