Operations Manager – Food & Beverage

About the role

Driven to create unique home‑grown food concepts that bring people together, the Independent Food Company is seeking an Operations Manager – F&B to oversee the operational performance of its restaurant portfolio. The role will drive operational excellence, ensure brand standards, improve profitability, and lead restaurant teams to deliver exceptional guest experiences.

Key responsibilities

• Oversee daily operations across multiple F&B outlets, ensuring smooth execution and adherence to company standards.
• Drive operational performance, revenue growth, cost control, and profitability across assigned restaurants.
• Monitor key operational KPIs including sales performance, labor productivity, food cost, guest satisfaction, and service standards.
• Lead, coach, and develop restaurant management teams to achieve business objectives.
• Ensure consistent implementation of brand standards, SOPs, and operational procedures.
• Conduct regular outlet visits, audits, and performance reviews to identify improvement opportunities.
• Collaborate with culinary, marketing, HR, finance, and supply chain teams to support business goals.
• Support new store openings, including operational readiness, staffing, training, and launch execution.
• Analyze operational reports and provide actionable insights to improve efficiency and performance.
• Ensure compliance with health, safety, hygiene, and regulatory requirements.
• Manage operational challenges and implement solutions to enhance guest experience.

Required profile

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum 8 years of F&B operations experience, with proven experience managing multiple outlets.
• Strong understanding of restaurant operations, financial performance, and business planning.
• Experience managing high‑volume restaurants, preferably within multi‑brand or casual/fine dining environments.
• Strong leadership, communication, and problem‑solving skills.
• Ability to analyze data, identify trends, and drive operational improvements.
• Excellent knowledge of food safety, quality standards, and operational procedures.