Operations Supervisor – Fulfillment Center (L3)

About the role

Operations is the heart and soul of everything Amazon does. As an Operations Supervisor you will be the first point of contact for team members on shift, ensuring processes are followed and performance is monitored. This hands‑on role gives you exposure to the tools and systems that keep a fulfillment center running smoothly.

Key responsibilities

• Measure and monitor workflows, track onsite performance and provide shift information to frontline management.
• Support and train employees, supervise daily tasks and help deliver great service.
• Assist the Shift/Area Manager with projects that improve processes, safety and workforce engagement.
• Collaborate with other departments to resolve common issues and support key performance areas.
• Use data analysis to identify opportunities to optimise safety, quality and productivity.

Required profile

• At least 1 year of experience with Microsoft Office products (Word, Excel, Outlook).
• High school diploma or equivalent.
• Willingness to work a flexible schedule, including weekends, nights and holidays.
• Physical ability to lift up to 49 lb, stand or walk for shifts up to 12 hours and perform frequent push, pull, squat, bend and reach motions.

Required skills

• Microsoft Office Word
• Microsoft Office Excel
• Microsoft Office Outlook
• Lean methodology
• Kaizen
• Six Sigma concepts