Operations Supervisor

About the role

The Operations Supervisor ensures smooth and efficient workflow within a warehouse environment. Working closely with team leaders, the role balances resource allocation, manages workforce fluctuations, and upholds the highest standards of quality, health, safety and environmental compliance.

Key responsibilities

• Identify workforce needs and allocate manpower according to workload variations.
• Collaborate with shift managers and team leaders to resolve operational concerns promptly.
• Develop and implement regular maintenance schedules to minimise unexpected issues and ensure safety.
• Maintain quality standards that exceed client QA requirements and uphold EHS/HSSE policies.
• Authority to stop work and report unsafe conditions, ensuring a safe workplace for all personnel.
• Guide new staff through development plans, on‑the‑job training and fulfil all required training programmes.

Required profile

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or a related field.
• Professional certifications in logistics or supply chain management are preferred.
• Strong understanding of health, safety, security and environmental regulations.
• Ability to work collaboratively with multiple teams and lead workforce planning.

Required skills