OTC Sales Development Representative

About the role

MultiBank Group, a global financial institution headquartered in Dubai, is expanding its cryptocurrency offerings and is building an institutional OTC sales team serving professional and high-volume crypto clients across MENA. As an OTC Sales Development Representative you will source new OTC opportunities, qualify demand and drive deals from first contact through to active trading on the OTC desk. This is a sales-heavy role focused on opening new accounts and generating volume, with a clear path toward senior sales responsibilities.

Key responsibilities

• Identify, engage and qualify potential OTC clients across assigned regions and channels, including institutional accounts, trading firms, family offices and high-net-worth individuals.
• Build and manage a sales pipeline through cold outreach, referrals, industry events and market research, and run initial discovery on client background, trading needs, settlement preferences and volume potential.
• Move qualified opportunities through the sales cycle and own weekly, monthly and quarterly targets for outreach, qualified leads and new client conversions.
• Drive new clients from first conversation to onboarding and first trade, handling objections, negotiating terms and closing deals quickly.
• Coordinate with the Institutional Sales team on larger or more complex engagements and keep CRM and internal records up to date.
• Stay close to active clients to encourage repeat trading, re-engage dormant accounts and educate clients on the spot platform and OTC desk.
• Share market intelligence, client feedback and competitive insights with the team, and work with compliance, operations and onboarding teams to ensure smooth progression from lead to active client.

Required profile

• 3-5 years of experience in sales development, business development or a client-facing role within crypto, fintech, payments or financial services.
• Proven ability to prospect, generate leads and move opportunities through a sales pipeline, with a track record of meeting or exceeding sales targets and KPIs.
• Strong communication skills and commercial awareness, comfortable speaking with professional and institutional clients.
• Resilient and persistent, able to handle rejection and stay motivated in a fast-paced environment.
• Detail-oriented, organized and reliable with CRM and follow-up discipline.
• Strong verbal and written English; Arabic is a plus.

What we offer

• Competitive compensation and comprehensive benefits.
• A fast-paced environment with significant ownership and career advancement opportunities.
• Work within a high-growth, industry-leading global financial institution.