Outlet Supervisor - Roastery Services
W Hotels · Abu Dhabi
Job description
About the role
Ensure staff is working together as a team to deliver optimum service and meet guest needs in the roastery outlet. Oversee opening and closing duties, inventory management, and maintenance of the area.
Key responsibilities
- Inspect grooming and attire of staff and rectify any deficiencies.
- Complete opening and closing duties, including setting up supplies, cleaning equipment, and securing the outlet.
- Inspect storage areas for organization, FIFO compliance, and cleanliness.
- Conduct scheduled inventories and requisition necessary supplies.
- Monitor dining rooms for seating availability, service quality, safety, and guest well‑being.
- Complete work orders for maintenance repairs.
- Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, and coaching employees.
- Enforce company, safety, and security policies; report accidents and complete safety training.
- Maintain uniform and personal appearance standards and protect company assets.
- Welcome and acknowledge guests, anticipate service needs, and assist individuals with disabilities.
- Identify and implement improvements to increase efficiency, productivity, quality, safety, or cost‑savings.
Required profile
- High school diploma or G.E.D. equivalent.
- At least 2 years of related work experience.
- At least 1 year of supervisory experience.
- No specific license or certification required.
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Published 3 hours ago
Expires 1 month from now
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W Hotels
Abu Dhabi
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