Outlets Manager – Pool, Beach & Beach Club

About the role

As an Outlets Manager you will lead the daily operations of the pool, beach and beach club at our Palm Avenue location, ensuring exceptional guest experiences and driving revenue across all outdoor venues.

Key responsibilities

• Oversee pool, beach and beach club operations, maintaining high standards of service, cleanliness and safety.
• Drive revenue through upselling, cabana and sun‑bed sales, promotions, events and commercial initiatives.
• Supervise, coach and develop a diverse team, fostering a luxury‑service culture.
• Manage budgeting, forecasting, payroll, inventory control and cost performance.
• Coordinate with Engineering, Housekeeping, Security, Culinary, F&B, Events, Sales & Marketing and other departments to ensure seamless operations.

Required profile

• Proven experience as a Pool Manager, Beach Club Manager, Restaurant/Outlet Manager or similar leadership role in a luxury hotel or resort.
• Strong commercial awareness with a track record of revenue generation and cost control.
• Excellent knowledge of pool and beach safety, health and hygiene standards.
• Ability to work flexible hours, including early mornings, evenings, weekends and public holidays.
• Fluent English; Russian language skills are a plus.

Required skills

• Leadership and team development.
• Guest service excellence in luxury outdoor hospitality.
• Revenue management and upselling techniques.
• Health, safety and hygiene compliance for pool and beach environments.