Personal Assistant to General Manager (Hospitality)

About the role

The Personal Assistant to the General Manager supports the executive office of a leading hotel brand in the United Arab Emirates. You will ensure smooth daily operations, manage correspondence, and act as a key liaison between the General Manager, staff, and external partners.

Key responsibilities

• Assist the General Manager with expatriate recruitment, visa applications and work permits.
• Maintain confidential expatriate personnel files, including contracts, leave and travel records.
• Prepare and submit management reports within agreed deadlines.
• Attend, record and translate minutes of OMM and Excom meetings, ensuring accurate distribution.
• Monitor compliance with corporate administration standards and government document requirements.
• Supervise and develop secretarial staff, providing training and performance feedback.
• Coordinate special reservation requests through the Executive Office.
• Perform additional duties as assigned by the General Manager.

Required profile

• Minimum five years of relevant experience in a medium to large hotel, with at least three years in a similar personal‑assistant capacity.
• Strong understanding of hotel operations, practices and procedures.
• Excellent communication and interpersonal abilities.

Required skills

• Proficiency with Office Equipment.
• Advanced knowledge of Microsoft PowerPoint, Word, Excel and Outlook.