Principal / Distinguished Deployment Strategist, Salesforce

About the role

Salesforce is hiring a Principal / Distinguished Deployment Strategist in Dubai, United Arab Emirates, to develop AI strategies and deliver scalable solutions for enterprise customers. The role covers designing solutions for agentic AI, deployment management, working with technical teams and improving customer adoption.

Key responsibilities

• Manage customer engagements through their lifecycle to ensure successful implementation and adoption.
• Formulate AI strategy and implement agentic AI using Salesforce platforms, Data Cloud and enterprise systems.
• Manage project schedules, communicate with stakeholders, manage deliverables, handle risks and report progress.
• Collaborate with forward-deployed engineers and use AI development tools for faster delivery.
• Assess customer AI readiness, adoption and stakeholder management, and give feedback on Salesforce platform development.

Required profile

• Bachelor's degree in computer science or a related field.
• Experience in enterprise cloud, SaaS technology, technical advisory or program management, and in delivering client solutions in consulting, professional services or technical advisory.
• 4+ years of experience; 6-10 years for senior-level positions.
• Project management and multitasking skills, with bilingualism in Italian and English.

Required skills

• Extensive knowledge of Salesforce platforms, especially Agentic AI and Data Cloud.
• Knowledge of Python, JavaScript, Java and Apex.
• Experience with AI/LLM, agentic AI and responsible AI solutions.
• Preferred: experience with Salesforce Data Cloud, Agentforce, Sales, Service and Marketing clouds; regulated-sector AI solutions (healthcare, finance, government); Salesforce certifications; change management and enterprise transformation experience; basic AI/ML, NLP, RAG and model evaluation knowledge.