Product Manager - Onboarding & KYC

About the role

Kastcard is looking for a growth-minded Product Manager (mid to senior level) to own and optimize its end-to-end Onboarding experience. The role leads the user journey from registration through KYC (Know Your Customer) verification to the first deposit, balancing growth, reduced friction and regulatory compliance.

Key responsibilities

• Own the onboarding lifecycle: define the strategy, roadmap and execution for the Registration > KYC > First Deposit flow.
• Optimize conversion and reduce friction by running funnel analysis and A/B tests to find drop-off points and improve conversion rates.
• Work with Compliance, Risk and Legal to meet KYC/AML requirements without adding unnecessary UX friction.
• Collaborate with Engineering, Design, Data and Ops to turn requirements into PRDs and deliver features.
• Work with third-party identity verification (IDV) and payment providers to improve performance, match rates and approval speed.
• Define metrics such as activation rate, time-to-deposit and pass rates and use data to iterate on the product.

Required profile

• 5-8+ years of product management experience, ideally in onboarding, activation, identity verification (KYC) or payments within Fintech or Crypto.
• Metrics-driven mindset focused on testing, user acquisition and conversion optimization.
• Ability to build frictionless, high-converting digital experiences.
• Comfortable in fast-paced environments, with agile delivery and 0>1 or 1>N initiatives.

Required skills

• Experience working with engineering teams, APIs and third-party vendor integrations.
• Use of analytics tools and data-driven decision making.
• Strong communication across compliance, engineering and business stakeholders.