PRO/HR Assistant

About the role

The PRO/HR Assistant supports the Public Relations Officer and the HR team in managing employee documentation, visa processes, and compliance with UAE labour laws. This position ensures smooth onboarding and off‑boarding while maintaining accurate records.

Key responsibilities

• Update and maintain the PRO database, including scanning passports, labour contracts, labour cards, and visa details.
• Scan and upload all education certificates to the PRO database.
• Arrange passports or labour cards for staff when the PRO is unavailable.
• Track entry dates of new hires for visa processing.
• Assist employees and managers with day‑to‑day PRO queries.
• Forward relevant documentation and information to the PRO promptly.
• Visit external entities such as embassies, traffic department, Etisalat, and banks as required.
• Prepare and maintain individual hard‑copy HR records.
• Ensure company compliance with UAE labour laws.
• Perform ad‑hoc duties assigned by the PRO and HR departments.

Required profile

• Minimum of 5 years of relevant experience in HR or PRO support.
• Currently residing in the UAE.
• Fluent in Arabic and English, both written and spoken.
• Valid UAE driving licence.

Required skills

• Proficiency in Arabic and English communication.
• Ability to handle confidential documents and maintain accurate records.