Property Manager I - Commercial Office Tower

About the role

Al-Futtaim Real Estate is looking for a Property Manager to oversee the day-to-day operations of a premium commercial office tower in Dubai. The role keeps the building safe, well maintained and of high quality for tenants, visitors and stakeholders, and acts as the main point of contact for tenants and service partners.

Key responsibilities

• Tenant relationship management: act as the primary property contact, build relationships with VIP tenants, handle complaints and service requests, and run regular feedback sessions
• Premium tenant experience: maintain high standards of tenant-facing services and coordinate VIP arrangements
• Property operations: oversee daily operations, coordinate FM, cleaning, landscaping and waste management, and monitor common areas
• Common area management: inspect lobbies, reception, corridors and washrooms regularly and fix defects
• Parking management: oversee parking allocation, tenant and VIP parking, and parking complaints
• Events and activations: plan and run tenant events with minimal disruption, coordinating logistics, facilities, parking, access and security
• Security and emergency coordination: work with security teams, support emergency preparedness and drills
• Budget and reporting: support property operating budgets, review service provider invoices, prepare performance reports for Asset Management and maintain property records
• Health, safety and compliance: ensure HSE and regulatory compliance, support inspections and audits, and monitor contractor compliance
• Vendor management: manage FM and service providers, monitor SLAs, conduct performance reviews and support procurement and contract renewals
• Maintenance and move-in/move-out: coordinate planned and reactive maintenance, follow preventive schedules, and manage tenant moves with inspections and records

Required profile

• Bachelor's degree in Property Management, Real Estate, Facilities Management, Business Administration, Engineering or a related discipline
• 8-10 years of relevant experience in property management, facilities management, commercial real estate or asset operations
• Minimum 3-5 years in a Property Manager or equivalent operational leadership role
• Experience managing Grade A commercial office buildings, premium assets, mixed-use developments or high-profile corporate environments
• Proven experience in tenant relationship management and service delivery

Required skills

• Commercial property management expertise focused on tenant satisfaction and service quality
• Building operations and maintenance management
• Budget management and cost optimization for property operations
• Stakeholder management and communication