Quality and Compliance Officer

About the role

The Quality and Compliance Officer will support the UAE General Civil Aviation Authority in developing, implementing and monitoring quality policies and compliance procedures to ensure aviation standards are met.

Key responsibilities

• Develop and maintain quality policies and procedures aligned with approved standards.
• Assess compliance with established policies, plans and procedures across the organization.
• Investigate weaknesses in the quality system, recommend corrective actions and report findings to management.
• Coordinate and review internal and external audit reports, identify gaps and drive continuous‑improvement projects.
• Implement and administer a compliance management system to support ongoing improvement.
• Apply basic and advanced quality tools to support continuous‑improvement initiatives.
• Conduct quality assurance reviews of manuals and documentation for internal and external users.
• Perform data analysis to identify barriers, root causes and improvement opportunities.
• Monitor implementation of corrective actions and ensure gaps are closed.
• Research best practices and ensure internal standards align with local and international quality standards.

Required profile

• Experience in quality assurance and compliance within a regulated environment.
• Familiarity with audit processes and continuous‑improvement methodologies.
• Ability to analyse data, identify root causes and propose actionable solutions.

Required skills

• Knowledge of quality management systems (QMS).
• Audit reporting and assessment experience.
• Data analysis techniques.