Quality Assurance / Quality Control Manager

About the role

A full-time Quality Assurance / Quality Control Manager is sought within the Quality Assurance & Operational Excellence department. The role oversees quality management systems, sets operational standards and ensures consistent product and service excellence, with strong leadership, knowledge of quality control methods and the ability to spot process improvements while meeting regulatory and organisational standards.

Key responsibilities

• Develop, implement and maintain quality assurance and quality control policies and procedures.
• Set quality objectives, inspection standards and performance measurement criteria.
• Oversee product inspections, testing procedures and quality evaluations.
• Monitor operations to find defects, inconsistencies and risks.
• Run internal quality audits and coordinate external compliance assessments.
• Investigate customer complaints, product failures and quality incidents.
• Implement corrective and preventive action plans.
• Ensure compliance with ISO standards, regulatory requirements and internal policies.
• Lead and supervise QA/QC personnel, analyse quality data and prepare management reports.
• Work with production, engineering, procurement and operations teams to improve efficiency and reduce defects.

Required profile

• Strong knowledge of QA, QC and quality management systems.
• Familiarity with ISO 9001 and other industry quality standards.
• Understanding of quality auditing, inspection techniques and process improvement.
• Knowledge of CAPA and root cause analysis.
• Leadership, team management, analytical and problem-solving skills.
• Good communication, organisation and attention to detail.

What we offer

• Opportunities to lead quality improvement and operational excellence initiatives.
• Exposure to advanced quality management systems and industry practices.
• Professional environment that values continuous improvement.
• Leadership development and career progression.
• Competitive compensation and benefits package.