Quality Control Officer

About the role

We are looking for a detail‑oriented and proactive Quality Control Officer to ensure our waste‑management operations consistently meet company standards, client requirements, and regulatory guidelines. The role involves monitoring processes, conducting inspections, identifying improvement areas, and supporting operational excellence across our sites.

Key responsibilities

• Conduct inspections and audits of operational activities according to the approved plan.
• Monitor compliance with company policies, procedures, and quality standards.
• Identify quality issues and recommend corrective and preventive actions.
• Prepare inspection plans, reports and maintain quality records.
• Review and investigate customer complaints and feedback related to service quality.
• Work closely with operations teams to improve service delivery and process efficiency.
• Track quality KPIs and prepare periodic performance reports.
• Support training and awareness programs on quality standards and best practices.
• Ensure compliance with HSE procedures and report incidents or unsafe conditions.

Required profile

• Bachelor’s degree in Business Administration, Engineering, Quality Management or a related field.
• 2–5 years of experience in quality control, quality assurance or operational auditing.
• Strong analytical and problem‑solving abilities.
• Excellent attention to detail and organizational skills.
• Good communication and report‑writing abilities.

Required skills

• Proficiency in Microsoft Excel
• Proficiency in Microsoft Word
• Proficiency in Microsoft PowerPoint
• Familiarity with ISO standards and quality management systems