Receivables & Collections Executive

About the role

We are seeking a responsible and target‑oriented Receivables & Collections Executive to join our growing Rent a Car team. The role involves monitoring outstanding customer balances, following up on overdue payments and ensuring timely collection of receivables.

Key responsibilities

• Monitor customer accounts and outstanding balances regularly.
• Review customer ledgers to identify overdue and pending payments.
• Contact customers via calls, WhatsApp, and email to follow up on outstanding amounts.
• Coordinate and collect payments according to agreed terms.
• Maintain a proper collection schedule and ensure timely follow‑up.
• Follow up on bounced, delayed, or pending payments.
• Coordinate with Accounts and Operations teams regarding customer outstanding balances.
• Escalate long‑overdue or disputed accounts to management when required.
• Communicate professionally with customers regarding pending payments and explain invoices.
• Handle payment‑related queries, disputes, and concerns while maintaining positive relationships.
• Maintain accurate records of outstanding balances and update ledger information regularly.
• Prepare daily/weekly collection reports and outstanding summaries.
• Track promised payment dates and ensure timely follow‑up.
• Identify high‑risk and long‑pending accounts and report them to management.
• Verify payments with Accounts team and ensure proper documentation.
• Support the team in reducing overdue receivables and improving collection efficiency.

Required profile

• Bachelor’s degree in Accounting, Finance, Business Administration or a related field (preferred).
• 2–5 years of proven experience in accounts receivable, collections or payment follow‑up.
• Experience in the car rental industry is preferred.
• Familiarity with Speed System software is preferred.