Reprographics Officer

About the role

The Reprographics Officer will manage the school’s reprographics centre, ensuring all printing, copying, laminating and resource requests are completed accurately and delivered on time to staff and students. This role supports the smooth operation of academic and administrative processes within Jebel Ali School.

Key responsibilities

• Operate and maintain reprographics equipment such as printers, copiers and laminators.
• Monitor and replenish consumables, ensuring stock levels are adequate.
• Prepare internal documents, examination papers, ID cards and access cards.
• Coordinate with IT and maintenance teams for equipment troubleshooting and upgrades.
• Conduct daily operational checks and uphold health and safety standards in the reprographics area.
• Provide timely customer service to staff and students for all document‑related requests.

Required profile

• Bachelor’s degree with a relevant computer certificate program.
• Minimum two years’ experience in computer systems support or similar reprographics role.
• Demonstrated ability to deliver excellent customer service.
• Strong problem‑solving and communication skills.

Required skills

• ITIL awareness.
• Technical qualifications from recognised vendors such as Microsoft or Apple.