Retail Sales Executive

About the role

The Retail Sales Executive will work in a vibrant store environment, helping customers find the right products and delivering an exceptional shopping experience. You will receive comprehensive training, develop product knowledge, and have clear pathways for career progression within the company.

Key responsibilities

• Engage with customers, understand their needs and provide tailored product recommendations.
• Maintain up‑to‑date knowledge of the product range to answer queries accurately.
• Process sales transactions accurately using the point‑of‑sale system.
• Assist with visual merchandising to create an attractive store layout.
• Collaborate with teammates to achieve sales targets and maintain a positive atmosphere.
• Conduct inventory checks, restock shelves and ensure product availability.
• Participate in training sessions to improve sales techniques and product expertise.
• Handle customer complaints professionally, ensuring satisfaction.
• Provide feedback on customer preferences and market trends to management.

Required profile

• Relevant retail experience preferred.
• Strong communication and interpersonal skills.
• Ability to work night shifts, weekends and public holidays.
• Excellent organizational skills for inventory management.
• Customer‑service orientation and flexibility in a fast‑changing environment.

Required skills

• Proficiency with point‑of‑sale (POS) systems.

What we offer

• Comprehensive training and product knowledge development.
• Opportunities for career advancement into supervisory or management roles.
• Supportive team culture that encourages personal growth.