Sales Account Executive Services

About the role

Join Cisco's Customer Experience Services team to drive sales of a strategic portfolio for a leading AI, cloud and digital infrastructure account. You will work with a high‑performing, cross‑functional group of technical, marketing and vertical specialists, both locally and globally, and collaborate closely with Cisco channel partners.

Key responsibilities

• Develop and execute targeted service sales strategies for a major account to maximise growth and customer value.
• Lead adoption of new services, guide product launches and implement best practices with customer stakeholders.
• Build and maintain a robust sales pipeline, accurately forecast opportunities and provide actionable business reporting.
• Prepare and publish service responses for RFPs, bids and new service opportunities.
• Ensure customer support aligns with Service Level Agreements and sustain high customer satisfaction.

Required profile

• Bachelor’s degree or equivalent in Business, Technology or a related field.
• Minimum 6 years of value‑based sales experience in the Internet, Communications or ICT sector.
• Proven experience managing Operation & Maintenance contracts and projects.
• Demonstrated success in direct and indirect sales to strategic accounts.
• Solid understanding of public‑sector procurement processes and buying cycles.

Required skills

• Value‑based sales expertise in the ICT sector.
• Experience with public‑sector procurement processes.
• Strong stakeholder management and communication abilities.