Sales Assistant

About the role

The Sales Assistant provides essential administrative support to the Sales Manager and the sales team, ensuring smooth daily operations and accurate documentation. This role acts as a liaison between internal departments and external customers, helping to maintain high service standards.

Key responsibilities

• Prepare daily sales and collection reports for the Sales Manager.
• Assist in drafting quotations, letters, and other sales documents.
• Communicate Sales Manager instructions to the sales team.
• Handle incoming and outgoing calls, emails, and correspondence.
• Maintain and file all sales‑related documents and records.
• Coordinate order processing and delivery with Customer Service, Accounts, and Logistics.
• Follow up on approvals, special orders, and customer requests.
• Distribute price lists and keep sales information up to date.
• Help prepare forecasts, business plans, and sales reports.
• Support resolution of customer complaints and coordinate with Quality Control when needed.

Required profile

• Minimum High School diploma.
• 0–2 years of experience in a similar sales or administrative role.

Required skills