Sales Coordinator – Waldorf Astoria Ras Al Khaimah

About the role

The Sales Coordinator will provide comprehensive administrative, customer service and lead‑development support to the Sales team at Waldorf Astoria Ras Al Khaimah. This role focuses on generating new business, nurturing repeat clientele and ensuring the hotel’s offerings are clearly communicated.

Key responsibilities

• Identify new contacts, develop sales leads and respond to sales opportunities to maximise revenue.
• Understand and promote hotel amenities, packages and promotions to potential clients.
• Prepare quotations, written confirmations and accurate, timely reports for the Sales Director and senior management.
• Monitor customer satisfaction, resolve outstanding issues and foster repeat business.
• Arrange and conduct hotel show rounds for prospective guests.

Required profile

• Excellent communication and organisational abilities.
• Proactive approach with a strong focus on meeting deadlines and targets.
• High level of IT proficiency, especially with Microsoft Office applications.
• Previous experience in a sales role is advantageous.
• Relevant degree in sales or a business discipline is a plus.

Required skills

• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel