Sales Enablement and Retention Assistant
Cigna Healthcare
Job description
About the role
The Sales Enablement & Retention Assistant supports the sales operations team by handling documentation, lead follow‑ups, and CRM updates. This enables the sales team to focus on high‑value customer interactions and drive retention and conversion.
Key responsibilities
- Proactively contact customers to collect POA/KYC documents, validate their acceptability, and update the CRM while flagging cancellation risks.
- Reconnect with previous leads via email or phone, update their status in the CRM, and flag re‑engaged leads for sales follow‑up.
Required profile
- Detail‑oriented and highly organized.
- Comfortable communicating with customers and internal stakeholders.
- Ability to maintain data accuracy and support efficient sales processes.
Required skills
- CRM management
- Data accuracy
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Published 10 hours ago
Expires 1 month from now
10 views · 0 interested
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Cigna Healthcare