Salesforce QA Engineer

About the role

IC Markets is looking for a Salesforce QA Engineer in Dubai who approaches quality with an engineering mindset. The role tests custom Lightning Web Components, their automations and integrations with other systems, from data validation with SOQL to API testing with Postman, and owns the quality of a feature from refinement to release.

Key responsibilities

• Collaborate with product streams and technical teams, understanding the end-to-end business process and where data comes from and transforms.
• Test features end to end across LWC screens and business logic, from lead conversion and assignment to client lifecycle and partner changes.
• Validate CRM processes such as client onboarding, automated account assignment and multi-region regulatory compliance rules.
• Validate financial workflows: KYC/verification document pipelines, trading account lifecycle and deposit/withdrawal processing.
• Verify bi-directional API data exchange between Salesforce, proprietary services, third-party trading platforms (e.g. MT4/MT5) and payment gateways.
• Test inbound and outbound REST integrations with Postman, covering payloads, status codes, negative cases, simulated errors and logs.
• Verify the Salesforce security model by running scenarios as each persona (relationship managers, BDMs, partner agents, support staff).
• Design and maintain test plans, test cases and regression suites in Jira and Qmetry; investigate defects and work with developers on resolution.
• Add acceptance criteria and edge cases in refinement, run regression in stage and UAT before each release.
• Build and maintain automated UI regression for key user journeys with Playwright, and review AI-generated test cases and scripts.
• Propose improvements to the test process, tooling and release checks, and own the test strategy and release quality as the only QA engineer in the product stream.

Required profile

• 3+ years of hands-on software testing in the Salesforce ecosystem.
• Solid grasp of standard and custom objects, relationships, Person Accounts, record types, automation and platform limits.
• Thorough understanding of the Salesforce security model: profiles, permission sets, groups, custom permissions, roles, sharing rules and FLS.
• Proven ability to onboard quickly, take full ownership of feature quality, work independently and make proactive decisions in a fast-paced environment.

Required skills

• SOQL for data validation using Developer Console or the sf CLI.
• API testing with Postman: REST, JSON, authentication, HTTP status codes and error paths.
• Jira and a test management tool such as QMetry, Xray or Zephyr.
• Test design techniques: boundary values, equivalence classes, state transitions and role-based matrices.
• UI test automation with Playwright or an equivalent framework such as Selenium or Cypress.
• Data generation and manipulation with Data Loader, Salesforce Inspector or Workbench.