Senior Analyst – Operations Business Systems

About the role

We are looking for a Senior Analyst to lead the design, implementation and integration of critical airport operations systems across terminal, airfield and baggage handling environments. The role will drive AI/ML‑powered enhancements, improve passenger flow and support end‑to‑end project delivery.

Key responsibilities

• Lead design, implementation and integration of systems such as AODB, RMS, BHS and CUPPS.
• Ensure solutions are robust, scalable and interoperable to support seamless airport operations.
• Manage relationships with internal stakeholders, technology suppliers and regulatory bodies.
• Translate operational requirements into analytical and automated solutions, support UAT and drive continuous improvement.

Required profile

• Extensive experience with TAM, AOP and A‑CDM in high‑throughput airport environments.
• Proven ability to work with cross‑functional teams, vendors and regulators to deliver system initiatives end‑to‑end.
• Strong analytical capability to interpret operational data, dashboards and KPIs.
• Experience with R&D, pilots and proof‑of‑concept projects involving AI, computer vision, IoT sensors and predictive analytics.

Required skills

• TAM, AOP, A‑CDM
• AODB, RMS, BHS, CUPPS
• AI/ML, video analytics, computer vision, predictive analytics, IoT sensors
• Data analysis, dashboards, KPI reporting