Senior Associate – Security Operations

About the role

The Senior Associate – Security Operations supports safe, secure and customer‑focused communities across Majid Al Futtaim properties. You will coordinate day‑to‑day security activities, work with internal teams, service providers and authorities, and help monitor the performance of security service providers.

Key responsibilities

• Coordinate daily security operations across assigned communities, facilities and common areas.
• Conduct routine inspections, patrol observations and service quality checks, reporting findings to management.
• Monitor security service provider performance, including deployment, attendance, grooming, conduct and compliance with standards.
• Support the management and escalation of security incidents, emergencies, accidents and customer concerns.
• Liaise with Dubai Police, SIRA, Civil Defence and other relevant authorities on security‑related matters.
• Monitor security systems such as CCTV, access control and visitor management to ensure operational readiness.
• Collaborate with internal stakeholders, contractors, vendors and service providers to resolve security issues and complaints.
• Prepare and maintain incident reports, inspection records, performance dashboards and operational trackers for management review.

Required profile

• Bachelor’s degree in Security Management, Criminal Justice, Business Administration, Law Enforcement or a related field.
• Minimum 3 years of experience in security operations, corporate or community security, facilities security or law enforcement.
• Experience liaising with Dubai Police, SIRA, Civil Defence and a solid understanding of local security regulations.
• Practical experience in incident investigation, emergency response and the use of security systems.
• Fluency in English and Arabic with strong communication and stakeholder‑management abilities.

Required skills

• CCTV
• Access control systems
• Visitor management systems