Senior F&B Ambassador
Emaar Hospitality Group
Job description
About the role
This function ensures exceptional dining experiences in a highly empowered environment. The Senior F&B Ambassador represents the brand throughout the guest journey, delivering flawless service from welcome to farewell.
Key responsibilities
- Deliver outstanding dining experiences and uphold service standards.
- Represent the brand throughout the guest journey, ensuring each guest becomes a happy fan.
- Proactively communicate with fellow ambassadors, keeping the guest’s interests at heart.
- Prevent complaints and execute effective service recovery when needed.
- Go the extra mile by anticipating guest needs and exceeding expectations.
Required profile
- Genuine service personality with high emotional intelligence.
- Minimum high school diploma; a college degree in Hotel Management is preferred.
- At least one year of experience in a similar role within a 5‑star hospitality company.
- Strong command of written and spoken English; additional language is an asset.
Required skills
- English (written and spoken)
- Food & Beverage service
- Additional language proficiency
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Published 6 days ago
Expires 1 month from now
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Emaar Hospitality Group
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