Senior F&B Ambassador
HOSPITALITY
Job description
About the role
This function is to ensure exceptional Dining Experiences in a highly empowered environment. Represent the brand throughout the guest journey to deliver a flawless dining experience and turn each guest into a happy fan.
Key responsibilities
- Conduct all operational tasks in F&B service while adhering to service standards and procedures.
- Go the extra (s)mile wherever possible.
- Prevent complaints and ensure adequate service recovery when needed.
- Pro‑actively communicate with fellow Ambassadors, always keeping the guest’s interests at heart.
Required profile
- Genuine service personality with high emotional intelligence.
- Minimum high school diploma; college degree in Hotel Management or related field preferred.
- At least one year of experience in a similar position within a 5‑star hospitality company.
- Strong command of written and spoken English; additional languages are an asset.
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Published 18 hours ago
Expires 1 month from now
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