Senior IT Infrastructure Engineer

About the role

A highly experienced and proactive IT Infrastructure Engineer is sought in Dubai, with a minimum of 5 years of hands-on experience managing enterprise IT infrastructure, virtualization, network security and end-user support. The role covers server management, network security and support across multiple locations, including offices and residential villas.

Key responsibilities

• Install, configure and maintain HP, Dell and IBM servers; manage VMware (vSphere, ESXi, vCenter) and virtual machines, including backup, performance monitoring and troubleshooting
• Manage Domain Controller, DNS, DHCP and Active Directory; enforce Windows Server security and administrative policies; manage file sharing and access controls
• Administer NAS backup server and Veeam backup software; manage HP tape library, including regular tape replacement and preventive maintenance
• Configure and monitor SonicWall firewall, site-to-site VPN, WiFi controllers and access points, and network, WiFi, internet and CCTV connectivity across three villas
• Manage Microsoft 365 admin center, user accounts, licenses, compliance and security policies
• Support Avaya IP phone systems, manage DU and Etisalat accounts and SIM cards
• Install and configure Tally Prime, manage end-user systems, maintain websites and GoDaddy domains and hosting, and keep an IT asset inventory and software/hardware licenses up to date
• Provide end-user support, ensure system uptime and preventive maintenance, and work weekends when needed for IT tasks or emergencies

Required profile

• Minimum 5 years of proven experience in IT infrastructure and virtualization
• Strong hands-on experience in VMware environment management
• Ability to manage multiple sites independently
• Excellent troubleshooting and problem-solving skills
• Preferred: UAE driving licence for light vehicles