Senior Meeting & Events Manager

About the role

The Senior Meeting & Events Manager is responsible for proactively driving Meetings & Events business to the hotel through new business acquisition, development of existing accounts and conversion of MICE opportunities. This role focuses on external sales activity, account development and lead generation to maximise revenue, group room nights and food & beverage contribution.

Key responsibilities

• Identify, target and develop new Meetings & Events opportunities across corporate, government, DMC, PCO and agency segments.
• Maintain a qualified pipeline of prospects, conduct regular sales calls, client appointments and networking activities.
• Prepare and present proposals, negotiate contracts and secure bookings while ensuring PMS and catering systems are accurately updated.
• Coordinate with Front Office, Reservations, F&B and Banquet teams to deliver seamless event execution and guest satisfaction.
• Monitor group business, optimise use of public spaces and drive upselling opportunities.

Required profile

• Bachelor's degree or diploma in Hospitality Management, Business Administration, Event Management or related field.
• 3‑5 years of Meetings & Events sales experience in a 4‑ or 5‑star hotel in Dubai, with at least 1‑2 years in a supervisory or managerial role.
• Fluent English; additional languages such as Arabic, Russian, German or French are a plus.
• Proven track record of generating and converting MICE business and achieving revenue targets.

Required skills

• Proficiency with hotel PMS and catering platforms (e.g., Opera Cloud, Anis, Cvent, Passk).
• Advanced use of Microsoft Office Suite, especially Excel, PowerPoint and Outlook.
• Strong negotiation, sales and project management abilities.