Senior Officer, Property Management

About the role

The Property Management team needs a Senior Officer to provide administrative, reporting and coordination support. The role maintains accurate records, manages operational and financial trackers, coordinates with internal stakeholders and service providers, and ensures timely reporting and documentation for the efficient operation of EHC assets.

Key responsibilities

• Maintain and organise electronic and physical records such as occupancy reports, contracts, licences, service provider documents, financial records, incident reports and staff documentation, keeping them accurate and accessible.
• Prepare and maintain occupancy and vacancy reports, weekly operational and incident reports, financial trackers, AMC trackers and material request logs, coordinating with stakeholders to collect and verify data.
• Review invoices and supporting documents for completeness and accuracy before submission to Finance, and coordinate with Finance on payment tracking and documentation.
• Provide administrative support including reports, presentations and management documentation, and keep financial and administrative records in line with company requirements.
• Coordinate with Camp Operations, FM teams, the Helpdesk and service providers, and follow up on rental aging, outstanding dues, material requests, housekeeping deployment plans and service provider performance.
• Monitor system updates and ensure reports, checklists and operational data are submitted on time, and support the escalation of operational issues.
• Work with the Leasing team on advertisements, inquiries and occupancy updates, and gather updates from PM and FM teams for management reporting.
• Complete daily property management tasks on time and perform other duties assigned by management.

Required profile

• Bachelor's degree in Business Administration, Management, Real Estate, Property Management or a related field.
• 2-4 years of experience in administration or property management, facilities management or camp operations, accommodation management or a similar operational support role.
• Experience preparing reports, maintaining records and coordinating with multiple stakeholders.
• Experience in invoice processing, documentation control and tracker management.
• Familiarity with property management and facilities management operations.

Required skills

• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Strong organisational and record management skills, attention to detail and reporting accuracy.
• Effective communication and coordination skills, basic understanding of financial processes and invoice verification.
• Ability to manage multiple tasks, trackers and deadlines.