Senior Shop Assistant (6‑Month Contract)

About the role

Emirates is seeking a Senior Shop Assistant for a six‑month contract to support its souvenir shop operations in Dubai. You will work in a fast‑paced, multicultural environment, helping to drive sales and maintain high standards of customer service.

Key responsibilities

• Produce weekly and monthly sales reports to identify fast‑selling and slow‑selling items.
• Achieve annual sales and profit targets for the shop.
• Manage inventory through monthly stock takes and accurate reporting to Finance.
• Maintain shop aesthetics, positioning best‑sellers to maximise sales.
• Ensure security of cash, products and overall shop assets.
• Provide excellent customer assistance and uphold quality control standards.

Required profile

• Minimum 12 years of schooling or equivalent.
• Fluent in written and spoken English and Arabic.
• Good knowledge of the airline industry, sports events and retail.
• Friendly demeanour with strong interpersonal skills.
• Ability to work independently in a busy environment.

Required skills

• Proficiency in MS Word.
• Proficiency in MS Excel, including pivot tables.
• Experience with retail Point‑of‑Sale systems (Touch Point of Sale, iProcurement Oracle).

What we offer

• Opportunity to work with a globally recognised brand.
• Exposure to a multicultural aviation environment.
• Potential for career growth within Emirates Group.