Services Team Leader - Wireline Operations

About the role

The Services Team Leader acts as the DECT Subject Matter Expert and global technical authority for wireline and Sondex operations, combining deep technical expertise, field credibility and leadership. The role supports global operations, develops field personnel capability and ensures consistent delivery standards. The internal title is Services Team Leader - On Site Services.

Key responsibilities

• Act as the DECT expert and global SME for wireline and Sondex operations
• Provide technical leadership and guidance to field teams, Service Specialists and operational leaders
• Support global operations on critical jobs, complex environments or high-risk activities when required
• Lead and deliver operations training for Service Specialists, Field Engineers / Operators and crew competency development and certification
• Drive standardization of best practices across regions: job execution, equipment handling and operational procedures
• Support continuous improvement: lessons learned, failure analysis and feedback loops, performance optimization
• Act as technical escalation point for complex operational challenges
• Work closely with Service Delivery, Maintenance and Equipment functions, and global product line and technical teams

Required profile

• Diploma or Bachelor's degree in Engineering (Electrical, Electronics, Mechanical or Mechatronics)
• Experience in field operations and with Sondex tools and wireline service execution (preferred)
• Strong knowledge of wireline operations, deployment methods and wellsite challenges
• Experience in troubleshooting, job execution and service quality delivery
• Ability to coordinate with maintenance, equipment and service delivery teams
• Strong understanding of customer requirements and service delivery expectations
• Willingness to do international travel

Required skills

• Wireline and Sondex operations
• Preferred: strong leadership and decision-making under pressure, accountability and ownership mindset
• Preferred: working knowledge of SAP or similar systems for equipment and job tracking