Software Engineering Manager - Client Experience Team

About the role

Lean, a financial infrastructure provider in the Middle East, is looking for a hands-on Software Engineering Manager to lead and grow its Client Experience (CX) engineering team. This is a player-coach role: you will write and review production code, set architectural direction and lead a team, often in the same week. You will own the platform components, APIs and standards behind every client integration and partner with Product to improve client activation and experience.

Key responsibilities

• CX delivery: lead project management and technical execution for the CX squad, including writing and reviewing production code, making architectural decisions and driving technical strategy
• Platform ownership: maintain and evolve CX-owned platform components, ensuring reliability, quality and continuous improvement
• API standards: set the authoritative standards for Lean's APIs across products and guide other engineering teams toward consistent, high-quality API design
• People leadership: manage and coach a team of 2 engineers today, with a mandate to grow it to 5-8 reports by 2027
• Team building: make the case for headcount growth, hire engineers and build CX into a standalone pillar

Required profile

• 8+ years of engineering experience, with 3+ years in a management or equivalent role showing both technical and people leadership
• Experience building and growing engineering teams through hiring and internal development
• Ability to communicate technical decisions to non-technical audiences and operate in fast-paced, ambiguous environments
• Nice to have: fintech or regulated industry experience, and prior experience scaling a team to 5+ direct reports

Required skills

• Full-stack engineering: writing and reviewing production code across frontend and backend, with AI-assisted development
• React, TypeScript, Java and Spring Boot
• Backend systems design and architecture, and API design principles
• Testing frameworks and a quality-first approach
• Observability, monitoring and incident response for production services

What we offer

• Competitive salary, private healthcare and flexible office hours
• Equity stake in the business for each team member