Solutions Engineer – Enterprise & Strategic Accounts

About the role

Kong is seeking a Solutions Engineer to join its Sales organization in Dubai, supporting Enterprise and Strategic accounts across the UAE. You will work closely with Account Executives to drive technical sales cycles, from discovery through production, for Kong’s API Management and Connectivity solutions.

Key responsibilities

• Assist field sales by demonstrating the value of Kong’s API Management & Connectivity platform to new and existing customers.
• Lead proof‑of‑concepts, product demos, and technical workshops throughout the evaluation process.
• Onboard and train customers, creating technical documentation for DevOps, implementations, and services engagements.
• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure satisfaction.
• Participate in lead‑generating activities such as blog posts, webinars, and industry events.

Required profile

• 7+ years of pre‑sales Solution Engineering or related experience in SaaS, open‑source, or enterprise software.
• Strong ability to present and lead discussions with C‑level or Director‑level executives, product managers, and engineers.
• Enthusiasm for a fast‑paced, high‑profile startup environment.

Required skills

• Experience with open‑source technologies and API Management/Integration concepts.
• Knowledge of Docker, Kubernetes, NGINX, HTTP, AWS, Postgres, Cassandra, and Linux operating systems.
• Familiarity with DevOps practices, CI/CD pipelines, and optionally DC/OS, Mesos, Docker Swarm.
• Understanding of cloud computing trends and open‑source business models.