Technical Business Analyst – Digital Delivery

About the role

We are seeking a Technical Business Analyst to sit at the centre of our digital delivery programmes, translating business intent into precise, technically‑sound specifications that development teams can build from directly. This is a hands‑on role focused on digital banking and fintech solutions.

Key responsibilities

• Own the full requirements lifecycle – discovery, elicitation, specification, hand‑over to development, QA support and production acceptance.
• Write technical‑grade functional specs, including user stories with acceptance criteria, API contracts, mobile UX flows, business rules and edge cases.
• Document integrations between digital channels and core banking systems (Finacle, Nucleus, FLEXCUBE, TSYS) covering data flows, event triggers and transformation logic.
• Lead workshops with business stakeholders and product owners, maintain the Requirements Traceability Matrix and support QA with test‑scenario design.
• Coordinate UAT, triage defects, perform gap analysis and act as the translation layer between business and technical squads.

Required profile

• 10+ years in Business Analyst roles, with at least 5 years as a technical BA on digital banking/fintech programmes.
• Strong technical foundation in development, API design, systems integration or architecture.
• Experience with OpenAPI/Swagger, REST API design principles and core‑banking integrations.
• Proven technical writing skills for user stories, acceptance criteria and API contracts.
• Bachelor’s degree in Computer Science, Information Systems, Engineering or related field; CBAP/BCS certification preferred.

Required skills

• Technical Writing
• Core banking integrations (Finacle, Nucleus, FLEXCUBE, TSYS)
• OpenAPI / Swagger
• REST API design principles
• Agile delivery tools (Jira, Confluence)