Territory Manager – Field Sales

About the role

DHL Express UAE is seeking a Territory Manager to lead field sales across the assigned region. You will be responsible for growing market share, meeting sales targets, and delivering the DHL brand promise to customers.

Key responsibilities

• Develop and manage the assigned sales territory to maintain and grow DHL’s market leadership.
• Achieve individual sales targets while addressing key customer needs.
• Build and maintain professional relationships with existing and prospective customers.
• Ensure pricing guidelines are applied and profitability targets are met.
• Identify and secure new business opportunities, targeting competitors and prospects.
• Monitor customer performance, loyalty and satisfaction, taking corrective actions when needed.

Required profile

• 3‑5 years of hard‑core sales experience, preferably in air express or freight forwarding.
• Strong understanding of the DHL network and supply chain management.
• Excellent verbal communication, presentation and interpersonal skills.
• Proven ability to work under pressure in a fast‑paced, time‑sensitive environment.
• Commercial acumen with strong negotiation and problem‑solving capabilities.