Training & Development Manager

About the role

Eram Talent is hiring on behalf of a prestigious client in Dubai for a highly experienced Training & Development Manager. The role drives organizational excellence through innovative training solutions, designing and running comprehensive training programmes and building a best-in-class training catalogue so that employee knowledge, skills and competencies keep pace with the organisation's strategic business objectives.

Key responsibilities

• Help develop and execute the department's short- to mid-term strategic plans and assist in preparing annual business plans for assigned areas.
• Monitor, control and report on department KPIs, recommending corrective actions.
• Benchmark available courses and market practices to build a comprehensive training catalogue.
• Work with the Training Coordinator to design in-house courses and materials, and report training performance, effectiveness and quality to measure ROI.
• Oversee e-learning processes and report directly to the Talent Management Director.
• Analyse data and participant feedback to propose improvements, evaluate courses regularly and follow up with stakeholders on enhancements.
• Partner with the Technology function to develop specialised technical training programmes.
• Identify opportunities to improve systems and processes, and implement departmental policies and procedures consistently and in compliance.

Required profile

• Bachelor's degree in Business Administration, Human Resources Management or an equivalent discipline from an accredited university.
• Minimum 11 years of experience in Training & Development, Training or a related field, including at least 5 years in a managerial or leadership position.
• Professional HR/L&D certification (CIPD or SHRM) highly preferred.
• Demonstrated professional proficiency in spoken and written English.