Valet – Guest Arrival Expert (Transportation)

About the role

First impressions are everything. When guests arrive at our hotels in Dubai, we aim to create a memorable experience from arrival to departure. As a Guest Arrival Expert, you will deliver a wide range of services that guide guests through their stay, handling operational needs, guest requests, and providing local area highlights. You are empowered to move throughout the property, maintain a professional appearance, follow safety and confidentiality standards, and ensure quality service at all times.

Key responsibilities

• Deliver a wide range of guest arrival and departure services, including processing operational needs and addressing guest requests.
• Provide local area information and complete required reports to enhance the guest experience.
• Perform physical tasks such as standing, walking, lifting objects up to 50 lb unaided and up to 75 lb with assistance.
• Maintain a safe workplace, follow company policies, protect assets, and uphold quality standards.

Required profile

• High school diploma or G.E.D. equivalent.
• No prior related work or supervisory experience required.