Web & Digital Delivery Manager (Client-Facing / Agency)

About the role

We are seeking a hands‑on Web & Digital Delivery Manager to own end‑to‑end delivery of web applications and digital projects. You will be the single point of accountability, coordinating developers, designers, SEO and digital marketing specialists, and clients to ensure projects ship on time, on budget, and to the expected standard.

Key responsibilities

• Plan and run the full lifecycle of web application and website projects – scope, timelines, resources, budgets, milestones, and delivery from kickoff to launch and handover.
• Act as the primary client contact, understand goals, set expectations, present deliverables, and provide regular status updates.
• Coordinate cross‑functional teams (developers, UI/UX designers, SEO specialists, content writers, paid‑media/digital marketing specialists), assign tasks and enforce deadlines.
• Own SEO delivery, ensuring technical SEO best practices are built into web builds and coordinating on‑page, content, and off‑page work.
• Manage digital marketing project delivery across PPC, social, email, and content, tracking timelines, budgets, and KPI performance.
• Maintain clear project documentation: briefs, scopes of work, project plans, status reports, and risk logs.
• Proactively manage scope, risks, and change requests; run stand‑ups, sprint planning, and reviews using agile/hybrid methods.
• Coordinate testing, QA, client sign‑off before launch and oversee post‑launch support and iteration.
• Track project profitability and keep stakeholders informed on budget versus actuals.

Required profile

• Minimum 5 years experience as a Digital/Web/Project Manager in a digital agency, web development, or software environment.
• UAE‑based experience delivering digital projects for Dubai/UAE clients.
• Strong understanding of web application and website delivery processes.
• Practical knowledge of SEO (technical and on‑page) and digital marketing channels (PPC, social, content, email).
• Excellent organizational skills and ability to run multiple projects in parallel.
• Confident English communicator; Arabic is a plus.

Required skills

• Project management and collaboration tools: Jira, ClickUp, Asana, Trello, Slack.
• Technical basics: HTML/CSS, WordPress (or similar CMS), APIs, hosting, development workflows.
• Analytics and advertising tools: Google Analytics, Google Ads.
• SEO tools: GA4, SEMrush, Ahrefs.

What we offer

• Collaborative, curiosity‑driven culture.
• Recognition as a Great Place to Work in the UAE.
• Opportunities to learn, grow, and shape the future of digital experiences.