Welcome Desk Agent – Front Office (Russian/Arabic Preferred)
W Hotels · Dubai
Job description
About the role
Our jobs aren’t just about giving guests a smooth check‑in and check‑out. Instead, we want to build an experience that is memorable and unique. Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. All team members must maintain a safe workplace, follow company policies, protect assets, uphold quality standards, and present a professional appearance and communication.
Key responsibilities
- Process operational needs for guests.
- Address guest requests promptly.
- Complete reports related to front‑office activities.
- Share highlights of the local area with guests.
Required profile
- High school diploma or GED equivalent.
- No prior work experience required.
- No supervisory experience required.
- No specific license or certification required.
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Published 12 hours ago
Expires 1 month from now
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W Hotels
Dubai
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