Workshop Planner

About the role

Al‑Futtaim Motors – Toyota is seeking a Workshop Planner to coordinate service activities in its Ras Al Khaimah workshop. You will match technical jobs with the right technicians, monitor progress, and ensure vehicles are delivered on time.

Key responsibilities

• Allocate jobs to technicians based on skillset and job requirements to optimise workflow.
• Monitor the technician planning board and Job Progress Control Board, reporting issues to the workshop manager.
• Maintain fair task distribution and achieve utilisation and efficiency targets.
• Apply the Fix It Right (FIR) process to meet performance standards.
• Ensure allocated jobs are completed within scheduled time and quality standards.
• Maintain accurate time‑clock records and escalate discrepancies.
• Update Service Advisors on vehicle status to guarantee on‑time delivery.

Required profile

• 2‑3 years experience as a Workshop Controller or Planner in an automobile dealership.
• Proven ability to allocate jobs according to technician skill levels and job requirements.
• Capability to produce detailed technical reports.
• Strong written and verbal communication skills.

Required skills