Administrative Officer

About the role

The Administrative Officer will be the primary point of contact for parents, staff and service providers at the HEI UAE nursery. This role ensures that all administrative processes, financial records and regulatory compliance are managed accurately and efficiently, supporting the smooth operation of the centre.

Key responsibilities

• Develop and maintain positive relationships with parents, staff and external service providers.
• Greet parents, address queries, handle complaints and conduct centre tours as needed.
• Maintain up‑to‑date operation and compliance documents, classroom allocations and child records.
• Oversee maintenance and repair work, ensuring timely completion.
• Manage daily staff issues, support payroll processing and handle onboarding/offboarding documentation.
• Monitor centre expenses, prepare and send invoices to parents, track fee payments and flag discrepancies.
• Sign off deliveries, coordinate resource ordering and ensure timely payments for services.
• Ensure compliance with licensing, health and safety regulations and coordinate inspections.
• Support the principal in all duties and oversee centre operations in the principal’s absence.

Required profile

• Ability to maintain confidentiality of staff and financial information.
• Capability to support the principal and step into an operational leadership role when required.

Required skills