Agile Delivery Manager - Data Science (Emiratisation)

About the role

Emirates Group's Analytics Centre of Excellence (ACoE) is a central unit that provides data and analytics support to the group's businesses, underpinning its digital transformation strategy. As Agile Delivery Manager, you will plan, lead, organise and motivate scrum teams within a Release Train or across them, delivering high-quality outputs of exceptional value. The role may cover several concurrent high-visibility initiatives using agile or hybrid methods in a fast-paced environment involving multiple business units.

Key responsibilities

• Facilitate key ceremonies such as PI planning and reviews, and act as a champion blending traditional project management with an Agile approach, balanced by PMI-ACP principles.
• Build a trusting, safe environment focused on problem-solving, and protect the team with a servant leadership style.
• Lead Integrated Programme Planning (Lean Startup) with portfolio teams and the Technical Product Manager, decomposing Epic roadmaps into integrated programme backlogs ready for team hand-off.
• Drive quality by ensuring the Definition of Done is followed and encouraging a sustainable pace.
• Maintain an agile project management tool (e.g. ScrumDesk, JIRA).
• Support team development, remove roadblocks, leverage cross-functional skills to improve backlog throughput, and mentor team members.
• Attend stand-ups and scrum of scrums, and support the Technical Product Manager and IT Service Manager on expectations, transparency, service management and continuous improvement.
• Define and champion process improvement, implement agile governance with ceremonies and continuous assessment of velocity and defect rates.
• Assist with cost estimation, total cost of ownership, budget control and forecasting, and support the RFx phases of procurement together with the product team.

Required profile

• Degree or honours (12+3 or equivalent) in Information Technology or a related field.
• Minimum 8 years of relevant experience.
• Certified SAFe and PMI ACP, with 5+ years of practical application of Scrum management; additional certifications such as PMI, Prince2 or CSM are desirable.
• Proven leadership and project delivery experience in a matrix organisation with global teams, and experience in agile delivery within large technology change programmes.

Required skills

• Well-versed in software delivery tools such as ServiceNow ITBM, Microsoft Office, JIRA and Confluence.
• Good architectural knowledge of large-scale systems.
• Excellent communication skills and hands-on leadership with strong people skills.

What we offer

• An attractive tax-free salary.
• Travel benefits exclusive to the industry, including discounts on flights and hotel stays worldwide.