AI Workflow Specialist

About the role

Puffy, a $1B+ e‑commerce brand, is seeking an AI Workflow Specialist to design, build and maintain AI‑powered automation workflows that streamline operations and improve quality.

Key responsibilities

• Map business processes, define inputs/outputs and create reusable AI‑driven workflow specifications.
• Develop, test and deploy multi‑step automations using platforms such as n8n, handling real‑world inputs, exceptions and quality checks.
• Integrate AI tools with internal systems via APIs and webhooks, ensuring reliable data flows and appropriate human review.
• Monitor performance, measure effort reduction, turnaround time and cost, and continuously refine workflows.
• Produce clear operating guides, train teams and provide ongoing support for workflow adoption.

Required profile

• 2–3 years of experience in workflow automation, process optimisation or operations.
• Strong logical reasoning, ability to translate business problems into repeatable automated solutions.
• Curiosity about AI, good communication and documentation skills.
• Willingness to work extended hours or weekends when needed.

Required skills

• AI tools (e.g., ChatGPT, Claude)
• n8n workflow platform
• Webhooks and API integration
• Workflow automation and process optimisation

What we offer

• Tax‑free annual cash compensation up to AED 264,000 (base up to AED 20,000/month plus performance bonus).
• Relocation assistance, visa support and on‑site work in Dubai.
• Career growth to Senior AI Workflow Specialist and AI Workflow Lead.
• Access to company‑provided AI tools, data and specialist support.