Airport Duty Officer (UAE Nationals Only)

About the role

Etihad Airways is recruiting an Airport Duty Officer, open only to UAE nationals, based in Abu Dhabi. The role leads and supports airport operational teams across all shifts, keeping operations running smoothly and delivering a great guest experience. It is a full-time position.

Key responsibilities

• Lead and support airport operational teams to deliver exceptional guest experiences and keep operations seamless across all shifts
• Oversee critical operational areas, ensuring compliance with safety standards and regulatory requirements while contributing to continuous improvement
• Work with cross-functional departments to coordinate activities and solve operational challenges in a 24/7 environment
• Build supervisory and leadership skills through hands-on experience, mentoring and exposure to best practices across Etihad's operations
• Monitor and optimise operational efficiency, finding ways to improve processes and service delivery
• Support a culture of excellence and innovation and adapt to changing needs across the airport network

Required profile

• Bachelor's degree completed within the last three years
• UAE national, aged 21 or older, with a valid family book
• Completion or permanent exemption certificate from UAE National Service (for males)
• Fluent in English, written and spoken
• Ready to work in a fast-paced, 24/7 environment and able to wear the Etihad uniform
• Open to working at airports outside the UAE