Arabic Charter Sales Executive (Cargo Department)

About the role

The Cargo Department manages charters ranging from relief flights to rally cars, and is looking for a highly driven, target-driven person with client-facing sales experience to join as a trainee. You will be assigned a mentor during the first 6 months while you get familiar with the role and the industry.

Key responsibilities

• Build a pipeline of potential customers by researching databases, websites, LinkedIn, trade publications and other sources.
• Proactively target prospects through outbound calls, emails, virtual meetings and face-to-face visits, converting leads into ACS customers.
• Build and maintain relationships with Cargo Operators and with existing customers to encourage repeat business and long-term partnerships.
• Work towards sales targets and contribute to financial objectives.
• Develop expertise in aircraft types, cargo capabilities and the chartering process.
• Manage charter bookings from initial enquiry to completion, and handle urgent charter requests, sometimes outside normal hours.
• Prepare and present bespoke charter quotations with strong commercial awareness.
• Monitor and oversee flight departures and charter operations, which may occasionally require unsociable hours.

Required profile

• Previous experience in a client-facing role, customer service, account management or customer relationship management.
• Valid UAE driving licence and a valid passport, with the ability to obtain visas for travel within the Middle East and Europe.
• Strong resilience and the ability to thrive under pressure.
• A genuine interest in aviation and sales, and a willingness to learn and develop.

Required skills

• Excellent customer service skills and a client-focused approach.
• Outstanding written and verbal communication in English and Arabic (essential).
• Strong organisational skills and confidence working towards KPIs and sales targets.

What we offer

• All the tools, training and support needed to develop sales and aviation knowledge.
• A dynamic, fast-growing company with a balance between independent and team-oriented work.
• Regular seasonal events, team outings and social activities.
• A culture that encourages personal growth, success and career progression.