Assistant Credit Manager

About the role

The Assistant Credit Manager will support the finance team in managing credit policies, billing, collections and accounts receivable for hotel operations in Dubai. This role ensures compliance with corporate credit guidelines and assists in maintaining healthy cash flow.

Key responsibilities

• Establish and maintain local credit policies and procedures for billing, collections, credit cards, inquiries and cheque cashing.
• Investigate billing requests, act as final authority on credit approval, and conduct credit enquiries for management recommendations.
• Review and approve credit facilities according to corporate policy, communicating decisions to relevant managers.
• Ensure all receivable accounts are supported by approved credit applications and that clients are pre‑paid or have approved direct billing.
• Inspect in‑house accounts for policy adherence and assist with collection efforts.
• Pursue delinquent accounts, maintain collection logs, and prepare bad‑debt documentation.
• Prepare weekly Pegasus commissions, verify travel‑agent and group commissions, and submit reports.
• Review daily Guest Ledger High Balance Report and flag discrepancies.
• Prepare month‑end aging statements, reconciliations and reports for owners' meetings.
• Communicate with Sales, Events and Front Office to ensure credit and collection policy compliance.

Required profile

• Diploma or degree in Hospitality Management, Accounting, Finance or related field.
• Minimum 2 years experience in credit management, accounts receivable or collections.
• Strong knowledge of credit policies, billing procedures and collection practices.
• Ability to analyze financial data and prepare accurate reports.
• Excellent written and verbal communication skills.

Required skills

• Proficiency with hotel management system OPERA.
• Advanced Microsoft Excel skills.