Assistant Executive Housekeeper

About the role

The Assistant Executive Housekeeper supports daily shift operations across housekeeping, recreation/health club and laundry (if applicable). The role ensures guest rooms, public spaces and employee areas are clean, well‑maintained, and that guest and employee satisfaction are upheld while staying within budget.

Key responsibilities

• Ensures guest room status is communicated promptly to the Front Desk.
• Coordinates with Engineering for guestroom maintenance needs.
• Supervises the general cleaning schedule for the property.
• Manages daily housekeeping shift operations and enforces policies and standards.
• Maintains inventory of supplies, orders guestroom and cleaning items, and ensures staff have necessary equipment and uniforms.
• Conducts inspections of guestrooms and public areas and follows up on corrective actions.
• Monitors departmental expenses, assists with budgeting and payroll reports to meet financial targets.
• Handles guest complaints, strives to improve service performance, and empowers staff to deliver excellent service.
• Participates in HR activities such as staffing, training, performance appraisals, and disciplinary procedures.

Required profile

• High school diploma or GED with at least 1 year of housekeeping experience, OR a 2‑year degree in Hotel Management, Hospitality, Business Administration, or a related field.
• Ability to communicate effectively, work with multiple departments, and maintain high standards of cleanliness and guest satisfaction.